Patse HemsleyCounselling in Richmond

Frequently Asked Questions

How long is each counselling session?
Each session lasts the ‘therapeutic hour’ which is 50 minutes.

How many sessions do clients usually book?
It varies according to individual needs. Some clients like to book six sessions to work on one particular issue, then they take a break, returning to work on something else. Others work in an open-ended way focusing on the here and now, working with whatever arises in the moment.

What if I can no longer attend a session?
If you can’t attend your session, please give at least 24 hours’ notice to cancel, and we’ll arrange another time and date. If less than 24 hours’ notice is given, I charge for the session. If you no longer wish to continue counselling, simply let me know.

Do you do concession/low income rates?
Yes, I do, but concessions are given on an individual basis, so please phone if you are a student, on low income, etc.

What if I’m not satisfied with my session?
Counselling will only work if you are brutally honest with yourself, and then with your counsellor. Naturally, you need to feel safe enough for this, so if, for any reason you don’t, then search for a counsellor that suits you better. The BACP have an extensive directory of counsellors. (bacp.co.uk) There’s also the counselling directory. (counselling-directory.org.uk) It’s important to feel a connection with your counsellor. If you’re counselling with me, and you don’t feel it’s working, I encourage you to discuss this with me as I could signpost you somewhere else or recommend a different counsellor if needs be.

Do you work evenings?
Yes, last appointments are 8pm.

Are sessions available on bank holidays and other holiday periods?
No.

Do you do offer remote/phone counselling sessions?
Only with regular face-to-face clients.

What about confidentiality?
What happens in the counselling room stays in the counselling subject to certain situations which are discussed in your first session and laid out in your contract which has to be signed before counselling begins.




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